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COVID-19 Safety Measures

Check with the Hawaii State Department of Health to learn more about visitor and travel advisories, restrictions and protocols.

At Rappel Maui, your health and safety are our top priorities. That means that our guides are highly trained in canyoneering, CPR and wilderness rescue, and our equipment is meticulously maintained. We ask all visiting guests to present a negative pre-travel test or proof of a 14-day on-island quarantine period at the time of reservation. Here’s more on how we make every effort to minimize the transmission of viruses:

Cleaning and Safety Practices
  • High-touch surfaces cleaned and disinfected/washed
  • Vehicles and venues cleaned with disinfectants
  • Vehicles and venues kept vacant between travelers

Social Distancing
  • Touch-free ticket redemption and paperless waiver signing
  • Social distancing in vehicles and at check-in

Health  and Safety Practices
  • Masks and gloves worn by staff during check-in and food service
  • Temperature checks given to staff
  • Temperature checks and questionnaire given to clients
  • Guests wear masks (not provided) when using our transportation, at check in and when gearing up
  • Hand sanitizer provided. Hand-washing available at base camp
  • Individually wrapped food options available
  • Please limit the items you bring with you, either in the van or to the staging/gear area, to one bag containing small personal items, a change of clothing and a towel.

Please call, email or chat with us for further details about how special measures, policies and procedures may affect your tour experience. Mahalo for you kokua.